How can we help?

Browse the help center, open a ticket, or talk to a human.

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Getting started

First sign-up, inviting your crew, first clock-in.

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Time tracking issues

GPS not working, clock-in stuck, missing entries.

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Payroll + billing

Exports, invoices, plan changes, refunds.

Existing customer?

Sign in to open a ticket. We respond faster to authenticated requests because we already know your plan, your environment, and your last 7 days of activity.

Pro plan: response in 8 business hours. Enterprise: 1 hour SLA.

Not yet a customer?

System status

All services operational.

99.99% last 30 days

View status page →

Email

For non-urgent questions.

[email protected]

Hours

Monday – Friday
8 AM – 7 PM ET

Bilingual EN / ES / PT support.